Refund Policy
The following terms outline the Refund Policy of NGFO Technologies Private Limited and must be accepted without alteration. By initiating a purchase request for any of our products (UnicoTaxi, UnicoDel, Supalane, or FrescoFud), you agree to be bound by the refund terms stated below.
As per our Purchase Agreement/Proposal, once you have received a full product demonstration and completed the 15-day free trial period, we are not liable to issue any refunds under any circumstances.
As demonstrated during the trial, we deliver our products with all agreed features, including any additional business requirements finalized in the contract. Therefore, once payment has been made through any payment method, it is non-refundable, except under the following condition:
- Due to a technical fault, your amount has been debited more than once from your bank account or card.
In the above case, only the excess amount, after deducting applicable payment gateway charges (if any), will be refunded.
How to Request a Refund
- Send an email to sales@unicotaxi.com with the original payment receipt and the transaction number.
- Upon verification, the eligible excess amount will be refunded electronically within 7–14 business days.